TERMS & CONDITIONS

These terms apply to purchases made through the PAINT & CREATE online store. By placing an order, you agree to these terms.

You agree to use our website lawfully and responsibly. We aim to keep website information accurate and current, but products, prices and availability may change without notice.

We describe our products as accurately as reasonably possible. Colours and appearance may vary between screens and devices. Product availability may change at any time.

When you place an order, we will acknowledge it. An order is accepted when we confirm that it can be fulfilled. We may cancel an order where a product is unavailable, a pricing error has occurred, or we reasonably suspect fraud or misuse.

Prices are shown on the product and checkout pages. Applicable taxes and delivery charges, where relevant, will be shown before you complete your purchase. Payment must be successfully authorised before we process an order.

UK delivery is approximately 10–15 business days. This is an estimate and delays can occur. Please see our Shipping & Returns Policy for further information.

Your statutory consumer rights are not affected by these terms. Please see our Shipping & Returns Policy for information about returns, refunds and cancellations.

Please contact PAINT & CREATE with your order number and photographs or details if your order is damaged, faulty, incomplete or incorrect.

PAINT & CREATE branding, logos, artwork, photography, written content and designs are protected. They may not be reproduced or used commercially without permission.

If you share a review, photograph or feedback with us, please ensure you have the necessary rights and permission. Where appropriate and with any required permission, PAINT & CREATE may use this content to present and promote our products.

Our store may use third-party services and links. PAINT & CREATE is not responsible for third-party content, availability or policies outside our control.

To the extent permitted by law, PAINT & CREATE will not be responsible for losses that were not reasonably foreseeable. Nothing in these terms excludes or limits rights or liability that cannot legally be excluded or limited under UK law.

We handle personal information in accordance with our Privacy Policy.

We may update these terms from time to time. The latest version will appear on this page.

These terms are governed by the laws of the applicable UK jurisdiction. The applicable jurisdiction is editable in this section.

You can contact PAINT & CREATE with questions about these terms or an order.